Ledger.com/Start®| Getting Started — Ledger Support™

Ledger.com/Start is the official portal for individuals and businesses to begin using Ledger hardware wallets, the global standard for securing cryptocurrency assets. This guide provides a detailed overview of the steps, best practices, and tools available to ensure the safe setup and use of Ledger devices.

Understanding Ledger Hardware Wallets

Ledger hardware wallets are physical devices designed to store cryptocurrency private keys offline. Unlike software wallets that remain connected to the internet, Ledger devices provide enhanced security by isolating your assets from potential online threats. Ledger supports a wide range of cryptocurrencies, including Bitcoin, Ethereum, and thousands of tokens, making it a versatile choice for both casual users and professional investors.

The primary Ledger devices include Ledger Nano S Plus and Ledger Nano X. Both devices combine a secure element chip, proprietary firmware, and Ledger Live software to create a seamless and secure user experience. Each device ensures that your private keys never leave the hardware wallet, even during transactions.

Starting at Ledger.com/Start

Visiting Ledger.com/Start is the first step toward setting up your Ledger device safely. The website provides step-by-step instructions tailored to your specific device. The process is simple and does not require prior technical knowledge.

When starting, ensure you have purchased your Ledger device from an authorized source. This prevents potential tampering or compromised devices. Once your device is ready, Ledger.com/Start guides you through initializing the wallet, installing necessary applications, and connecting your device to Ledger Live.

Initial Setup Process

The setup begins with powering on your Ledger device and choosing a PIN code. The PIN adds a critical layer of security, protecting the device from unauthorized access. After setting the PIN, you will receive a recovery phrase—a sequence of 24 words that acts as the ultimate backup for your wallet.

It is crucial to store this recovery phrase securely offline. Ledger strongly advises against storing it digitally or sharing it with anyone. The recovery phrase allows you to restore access to your assets if the device is lost, stolen, or damaged.

Following the recovery phrase setup, the device will prompt you to install Ledger Live, the companion software for managing cryptocurrency assets. Ledger Live is available for desktop and mobile devices and allows users to monitor balances, send and receive cryptocurrency, and install additional apps for supported tokens.

Using Ledger Live

Ledger Live simplifies cryptocurrency management while maintaining security. Once your device is connected, you can install apps for specific cryptocurrencies, view your portfolio, and initiate transactions. Each transaction must be confirmed on the Ledger device itself, ensuring that even malware-infected computers cannot compromise your funds.

Ledger Live also offers security checks to verify device integrity and firmware authenticity. Regular updates to Ledger Live and the device firmware ensure that you benefit from the latest security features and improvements.

Best Security Practices

Ledger emphasizes that security is a combination of the device, software, and user practices. Always verify the authenticity of your Ledger device by purchasing through official channels. Keep your recovery phrase offline in a safe location. Never share your PIN or recovery phrase with anyone.

Be cautious of phishing attempts or websites mimicking Ledger.com. Always verify that you are visiting the official Ledger domain, especially when entering sensitive information. Ledger.com/Start provides official instructions and resources to avoid scams and enhance user security.

For added protection, users may consider storing recovery phrases in secure, fireproof safes or using a metal backup tool designed to withstand fire, water, and physical damage.

Troubleshooting and Support

Ledger.com/Start also offers troubleshooting guides for common issues such as device recognition errors, firmware updates, and app installation problems. If assistance is needed, Ledger provides official customer support channels where users can receive help directly from trained specialists.

Avoid third-party services for technical support, as these can increase the risk of fraud or unauthorized access to your wallet. Ledger support emphasizes direct interaction through verified communication channels to maintain account safety.

Expanding Ledger Usage

Beyond personal wallets, Ledger supports institutional users with Ledger Enterprise solutions. These services are designed for large-scale crypto management with multi-authorization capabilities, advanced security protocols, and compliance features. Even individual users can benefit from Ledger’s multi-account management within Ledger Live, allowing control of multiple wallets on a single device.

Ledger continues to innovate in hardware security, providing firmware updates, new devices, and enhanced features to maintain its position as a trusted platform for cryptocurrency security. Users are encouraged to remain informed about the latest updates through Ledger.com/Start.

Disclaimer

Ledger.com/Start provides guidance and official resources for Ledger hardware wallets. Cryptocurrency investments are inherently risky, and Ledger does not provide financial advice or guarantee asset value. Users are solely responsible for securing their devices, PINs, and recovery phrases. Ledger cannot recover lost assets if recovery phrases or private keys are compromised. Always follow official Ledger instructions and exercise caution when interacting with digital assets.